‍About Ngāti Porou Oranga

Ngāti Porou Oranga is guided by our vision 'Te Whakapūmaui te Mana Motuhake o Ngāti Porou mō ngā Uri Whaktipu' (Ngāti Porouself-determination and control over our destiny for future generations) and ourmission 'Mahi Ngātahi kia ū pakari ai a Ngāti Porou'.

Our organizational values reflect our commitment to ourcommunity and workforce:

• POROU: Unrelenting, proud, transforming, energetic, strident.
• AROHA: Empathetic, generous, magnanimous, thoughtful, considerate.
• KANOHI KITEA: To be seen, approachable, relevant, accessible, reliable, walk the talk.
• MANAAKI: Respect, reciprocity, mana enhancing, hospitality, inclusive, empowering, kanohi ki te kanohi.
• TIKA / PONO: Accountability, honesty, transparency, integrity, doing the right thing.
• RINGA RAUPA: Hard-working, industrious, innovative.
• PAKARI: Strong, courageous, fearless, resilient.

Kōrero mō te tūranga - About the role

We are seeking a Maintenance and Facilities Administrator to provide day-to-day administrative and coordination support to the Ngāti Porou Oranga Maintenance Team. Based in Te Puia Springs Hospital, this permanent position offers 32 hours per week.

As the first point of contact for maintenance requestsacross all Ngāti Porou Oranga buildings and facilities, you will ensureincoming requests are accurately recorded, scheduled, and allocated to theappropriate maintenance kaimahi. This role is vital to ensuring efficientmaintenance delivery through clear communication, job tracking, and recordkeeping.

Ngā Kawenga Matua - Key Responsibilities

Maintenance Requests & Administration: Receiveand respond to telephone calls, emails, and maintenance enquiries; record fulljob details (location, nature of work, urgency); and maintain accurate records.

• Job Scheduling & Coordination: Schedule and allocate jobs to kaimahi, communicate job details and appointment times, and escalate urgent or complex matters to the Maintenance Manager or Team Leader.
• Job Monitoring & Follow-Up: Maintain a register of pending, in-progress, and completed jobs, follow up on outstanding requests, and update kaimahi and managers on progress.
• Stakeholder Engagement & Coordination: Liaise with managers and kaimahi regarding facility maintenance, coordinate access to buildings, and assist with external contractors.
• General Administration & Reporting: Provide administrative support, maintain filing systems and correspondence, assist with basic reports, order supplies, and process paperwork.
• Health, Safety & Risk Management: Follow health and safety policies, report hazards or unsafe conditions, and escalate safety-related requests appropriately.

‍

Ngā pūkenga me Ngā wheako - What we're looking for

Essential:

• NCEA Level 2 or equivalent practical experience.
• Previous experience in administration, reception, or customer service.
• Basic computer literacy and competence in Microsoft Word, Excel, and  Outlook.
• Strong verbal and written communication skills with a confident telephone manner.
• Excellent organisational and time management skills with the ability to prioritise competing requests.
• High attention to detail, strong record-keeping ability, and commitment to confidentiality.
• Ability to build positive working relationships with kaimahi, managers, contractors, and suppliers.
• Willingness to learn new systems and processes.

Desirable:

• Certificate in Business Administration or related qualification.
• Training or experience in office administration, facilities management, or maintenance coordination.
• Experience scheduling jobs or coordinating staff and external contractors.
• Familiarity with maintenance registers or job tracking systems.
• Understanding of workplace health and safety requirements.
• Knowledge of Ngāti Porou tikanga, kawa, and values.

Me pēhea e tono - How to Apply

If you are looking for a role where you can lead,contribute, and belong, we would love to hear from you.

To apply, please submit a current Cover Letter and CV withyour application, describing your motivation for joining Ngati Porou Orangareflecting relevant skills and experience to careers@tronp.org.nz

Applicants must be eligible to work in Aotearoa, New Zealand. The preferred and/or successful applicants will be willing to undergo ourpre-employment screening which can include Police Vetting, Child Checks, OTVetting, Criminal Record Checks, Medical Checks, ID checks and Pre-EmploymentDrug & Alcohol testing.

60 Day Trial Periods:  In-line with NZ employmentlegislation, employment terms include up to, but not longerthan,60day trialperiods, further information is available upon request. 

Please note: Only shortlisted candidates will be contacted,and interviews maybe held as applications are received

‍