Information about the job

The primary objective of this position is to provide high-quality clerical and front-desk support to ensure the smooth operation ofthe clinic’s appointment system, telephone services, and reception area.

Key responsibilities include:

· Supporting the accurate and timely booking of appointments while delivering exceptional customer service to clients and their whānau through a warm, welcoming, and professional approach.

· Ensuring all front-end revenue is collected in accordance with enrolment protocols and correct use of the Practice Management System.

· Maintaining efficient and secure management of patient records, both electronically and in physical files.

· Contributing to the overall efficiency and positive atmosphere of the clinic by performing all duties in a proactive, organized, and client-focused manner

‍

Required Qualifications

• Previous experience in a receptionist, customer service, or administrative role (preferably in a healthcare or community setting).

• A Business Administration Certificate or relevant industry qualification.

‍

How to Apply

To apply, please submit a current Cover Letter and CV with your application, describing your motivation for joining Ngati Porou Oranga reflecting relevant skills and experience. 

Applicants must be eligible to work in Aotearoa, New Zealand.  The preferred and/or successful applicants will be willing to undergo our pre-employment screening which can include Police Vetting, Child Checks, OT Vetting, Criminal Record Checks, Medical Checks, ID checks and Pre-Employment Drug & Alcohol testing.

Must hold a current New Zealand Full Drivers Licence.

COVID-19 Vaccination requirement:  Vaccination is essential for kaimahi as per our COVID-19 Vaccination Policy.  New employees will be required to provide proof of COVID-19 vaccination status prior to commencing employment or in alternative, complete a risk assessment as a part of the recruitment process and/or any other reasonable measurements.  

60 Day Trial Periods:  In-line with NZ employment legislation, employment terms include up to, but not longer than, 60day trial periods, further information is available upon request. 

‍