Information about the job

The primary objective of this position is to provide high-quality clerical and front-desk support to ensure the smooth operation ofthe clinic’s appointment system, telephone services, and reception area.

Key responsibilities include:

· Supporting the accurate and timely booking of appointments while delivering exceptional customer service to clients and their whānau through a warm, welcoming, and professional approach.

· Ensuring all front-end revenue is collected in accordance with enrolment protocols and correct use of the Practice Management System.

· Maintaining efficient and secure management of patient records, both electronically and in physical files.

· Contributing to the overall efficiency and positive atmosphere of the clinic by performing all duties in a proactive, organized, and client-focused manner

‍

Required Qualifications

• Previous experience in a receptionist, customer service, or administrative role (preferably in a healthcare or community setting).

• A Business Administration Certificate or relevant industry qualification.

‍

How to Apply

Email cover letter and CV to careers@tronp.org.nz

Outlining motivation and relevant experience.

Applicants must be eligible to work in Aotearoa, New Zealand will undergo pre-employment checks (e.g. Police Vetting, Child Checks, Oranga Tamariki vetting, Criminal Record & Medical checks, ID verification, Drug & Alcohol testing).COVID-19 vaccination (or risk assessment) is required per organisational policy.

 Employment includes a 60-day trial period under NZ employment legislation.

‍