Ngāti Porou Oranga invites applications from dedicated, organized, and kaupapa Māori-aligned administration professionals for the position of Horouta Whānau Ora Administrator. This permanent part-time position (0.5 FTE / 20 hours per week) offers an opportunity to provide vital operational and systems support to frontline Kairaranga and service management, contributing directly to the health, wellbeing, and Mana Motuhake of whānau throughout Te Tairāwhiti.

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Core Purpose

Reliable administrative, operational, systems, and  reporting support across service streams

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About Ngāti Porou Oranga & Horouta Whānau Ora

Horouta Whānau Ora is a kaupapa Māori, whānau-centredservice of Ngāti Porou Oranga dedicated to strengthening the Mana Motuhake andlong-term wellbeing of whānau across Te Tairāwhiti. Horouta Whānau Ora deliverscomplementary funded services, including Māhutonga Whānau Ora navigation andMSD-funded whānau support. Across all service streams, kaimahi walk alongsidewhānau to identify aspirations, strengthen capability, and support sustainablewellbeing.

Our work is guided by the strategic vision and mission ofNgāti Porou:

The Role & Your Impact

The Horouta Whānau Ora Administrator fulfills a crucialsupport function within the team. By managing daily office routines, electronicrecords, logistics, and data entry, you enable frontline Kairaranga to dedicatemaximum time to whānau engagement, navigation, advocacy, and progressiontowards whānau aspirations.

Core Key Result Areas & Responsibilities

The responsibilities of the role span five main operationaldomains:

1. Kairaranga & Service Delivery Support: Maintain referral, allocation, and activity trackers under Service Manager direction; prepare approved service forms and templates; coordinate scheduling and logistics for hui     and wānanga; and follow up on outstanding administrative actions.
2. General Administration & Management Support: Prepare and format service correspondence, meeting agendas, minutes, and action registers; coordinate calendars, travel, and routine operational arrangements; manage electronic files and assist with purchasing and invoice administrative processing within approved workflows.
3. Systems & Information Management: Provide first-level administrative support for Whānau Tahi and other approved systems; monitor data completeness using authorized reports; assist with data extraction and systems orientation; and safeguard whānau privacy and data confidentiality.
4. Contract Reporting & Compliance Support: Maintain administrative reporting and audit calendars across funded streams; collate activity information and evidence packs for management review; track reporting deadlines; and maintain organized evidence registers.
5. Operational Coordination & Continuous Improvement: Support team induction, hui, and wānanga logistics; keep operational registers and workflows current; and identify repetitive tasks to propose practical administrative improvements that enhance efficiency.

Clear Role Boundaries

To preserve professional practice integrity, the Administrator operates within clear boundaries: the role does not perform whānau assessments, make navigation or case-management decisions, write professional case notes for Kairaranga, approve financial expenditure, or manage personnel. Professional practice remains with Kairaranga, while operational oversight sits with the Service Manager.

Candidate Profile: What We Are Looking For

We are seeking a proactive administrative professional whobrings strong organisational discipline, technological confidence, and agenuine commitment to working within an iwi-led kaupapa Māori environment.

Essential Qualifications, Experience & Skills

• Administration Capability: Demonstrated experience in office administration, clerical coordination, or secretarial support.
• Organisational & Time Management: Excellent prioritisation skills, keen attention to detail, and the ability to manage competing tasks effectively within a 0.5 FTE (20 hours/week) schedule.
• Technical Proficiency: Confidence using Microsoft 365 applications (Word, Excel, Outlook, Teams) and managing electronic filing systems.
• Communication & Confidentiality: Strong written and verbal communication skills, paired with strict discretion and commitment to privacy and data protection.
• Kaupapa Māori Alignment: High respect for tikanga and a strong willingness to work constructively within an iwi-led, whānau-centred service environment.

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Desirable Criteria

• Prior administration experience within health, social services, or Whānau Ora environments.
• Familiarity with Whānau Tahi or comparable client information and reporting management platforms.
• Experience supporting contract reporting, data auditing, or evidence collation.
• Knowledge of Te Tairāwhiti community and social service sector networks.
• Te reo Māori language capability or commitment to te reo progression.

What We Offer & Practice Environment

Horouta Whānau Ora operates under grounded practiceframeworks including Te Whare Tukutuku (weaving together people,relationships, knowledge, and services) and He Awa Moana (adaptingsupport to the dynamic journeys of whānau). Kaimahi experience a supportive,values-driven work culture guided by practice principles of whanaungatanga,manaakitanga, kotahitanga, rangatiratanga, and puāwaitanga.

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How to Apply

If you are ready to bring your energy and administrativeleadership to support our tamariki mokopuna and whānau, we want to hear fromyou!

Submit your cover letter and CV to careers@tronp.org.nz outlining your motivation and relevant experience.

Applicants must be eligible to work in Aotearoa, New Zealandand will undergo pre-employment checks (e.g. Police Vetting, Child Checks,Oranga Tamariki vetting, Criminal Record & Medical checks, ID verification,Drug & Alcohol testing).

Employment includes a 60-day trial period under NZemployment legislation.

Please note: Only shortlisted candidates will be contacted, and interviews maybe held as applications are received.

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