Ngāti Porou Oranga is a subsidiary
of Te Rūnanganui o Ngāti Porou
Ngati Porou Oranga (NPO) is seeking a professional and welcoming Receptionist to join our team at the Ruatorea Health Centre. This is a permanent part-time position, working 24 hours per week, reporting directly to the Practice Manager.
The primary purpose of this role is to provide high-quality clerical and front-desk support to ensure the smooth operation of our clinic’s appointment system and reception area. You will be the first point of contact for our clients, ensuring a warm, professional, and culturally appropriate experience for all whānau.
Front-Desk Excellence: Manage all in-person and telephone inquiries, ensuring the reception is always attended and welcoming.
Patient Administration: Handle accurate patient registrations and record management in accordance with the Privacy Act 2020.
MedTech Management: Support clinic efficiency through data entry, staff coding, and timely invoicing using the MedTech system.
Financial Handling: Accurately process patient payments and complete weekly/monthly banking reconciliations.
Clinic Support: Maintain clinic supplies, oversee maintenance requests, and ensure the facility remains secure and clean.
Cultural Competency: Engage respectfully with Māori whānau, utilizing Te Reo Māori where possible and upholding tikanga.
Who We Are Looking For We are seeking a hard-working and reliable individual who embodies our values of Aroha (empathy), Manaaki (respect), and Tika/Pono (integrity).
Previous experience in a receptionist, administrative, or customer service role.
Excellent communication skills and a strong customer service focus.
Tech-savvy with high data accuracy and the ability to manage competing priorities.
Knowledge of patient privacy and confidentiality protocols.
Culturally aware, with a deep respect for Te Ao Māori and a willingness to use Te Reo Māori.
Desirable:
A Business Administration Certificate or relevant qualification.
Familiarity with MedTech or similar Practice Management Systems.
Knowledge of Ngāti Porou reo me ngā tikanga.
Join Us If you are a team player committed to supporting the mana motuhake of Ngāti Porou and providing exceptional care to our community, we would love to hear from you.
Me pēhea e tono – How to Apply
To apply, please submit a current Cover Letter and CV with your application, describing your motivation for joining Ngati Porou Oranga reflecting relevant skills and experience.
Applicants must be eligible to work in Aotearoa, New Zealand. The preferred and/or successful applicants will be willing to undergo our pre-employment screening which can include Police Vetting, Child Checks, OT Vetting, Criminal Record Checks, Medical Checks, ID checks and Pre-Employment Drug & Alcohol testing.
Must hold a current New Zealand Full Drivers Licence.
To request a copy of the job description email careers@tronp.org.nz
60 Day Trial Periods: In-line with NZ employment legislation, employment terms include up to, but not longer than,60day trial periods, further information is available upon request.
Please note: Only shortlisted candidates will be contacted, and interviews maybe held as applications are received.